How often did you get to complain lately about a late bus to your friends, fellow riders or even your boss?
And how many times did you try to call PAT’s Customer Service about a late bus and you were not able to get through or got no answers?
Not to mention the confusion created by the Transit Development Plan:
Are route changes making more difficult for you to get from point A to point B?
Do you know what alternatives are there to the older bus routes that are no longer in service?
Do you know how to use these alternatives?
Did you wait for a bus for an hour or more just to discover that its stop changed?
But most important, have you tried to voice your opinions and complains and felt like nobody heard, nobody cared?
The Port Authority of Allegheny County's transit survey : “your voice counts” gives you an opportunity to tell it as you think it and to win prizes for it:
- First five thousand eligible participants - a “buy one McDonald value mill, get one free” coupon.
- Three lucky winners - an Annual Zone 2 Pass after a random drawing of eligible entries.
To be considered an eligible participant you need to take the survey between October 1st 2010 12:00 am and November 30, 2010 11:59 pm.
To access the transit survey:
- text RIDER to 77007
- go to www.yourvoicecounts-pa.com
- call 1-888-869-6199
Caveat:
The survey was initiated and organized by Port Authority of Allegheny County and FSC/Jones Worley. ACTC is not directly involved in the survey’s design or administration and holds no authority over the results of the survey.
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